Introduction
Welcome to Moon Enterprise. As a dedicated packaging solutions provider based in Dahod, Gujarat, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, process, and safeguard your personal information when you interact with our website and services.
Information We Collect
To provide you with our products and services, we may collect the following personal information:
Name
Email Address
Company Name
Shipping & Billing Address
Phone Number (including WhatsApp number)
Payment and Transaction Information
Other information relevant to customer surveys, inquiries, or promotional offers
How We Use Your Information
Your personal information is essential for us to understand your needs and deliver exceptional service. We use your information for the following purposes:
Order Fulfillment: To process your orders for products such as Tamper-Proof Courier Bags, Custom Printed Mailers, Frosted Zipper Bags, Kraft Paper Mailers, and Shipping Boxes.
Service Delivery: To manage payments, arrange shipping, and deliver your purchased items.
Record Keeping: For internal administrative and accounting purposes.
Service Improvement: To analyze feedback and improve our product offerings and services.
Communication: To send promotional emails about new products, special offers, or other information we think you may find valuable.
Market Research: To contact you for market research purposes, which helps us tailor our business to your needs.
Website Customization: To personalize your experience on our website according to your interests.
Legal Basis for Processing
We process your personal data on the following legal grounds as defined under Indian law:
Performance of a Contract: To fulfill our contractual obligations when you purchase our products.
Consent: Where you have explicitly given us your consent to use your information for a specific purpose (e.g., signing up for our newsletter).
Legitimate Interest: For activities essential to running our business, provided they do not override your rights.
Legal Obligation: To comply with our legal and regulatory responsibilities under Indian law.
Security
We are dedicated to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and protect the personal data we collect from unauthorized access, alteration, disclosure, or destruction.
Use of Cookies
Our website may use cookies to enhance your browsing experience. A cookie is a small file that helps us analyze web traffic and remembers your preferences. You can choose to accept or decline cookies through your browser settings, though declining may prevent you from taking full advantage of the website.
Third-Party Links
Our website may contain links to other websites of interest. However, once you use these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you (such as courier companies), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law.
Your Rights
Under applicable data protection laws in India, you have rights regarding your personal data, including:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
Policy Updates
We may update this privacy policy from time to time by posting a new version on this page. We encourage you to review this page periodically for any changes. This policy is effective as of August 18, 2025.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us Here